Agenda

2:00PM - 2:20PM ET
Welcome & Keynote: Transforming Public Sector Service with AI
Learn how Salesforce’s deeply unified Customer 360 platform empowers government agencies to integrate AI, enhance service delivery, and drive productivity through secure, scalable digital transformation.
2:20PM - 2:40PM ET
Supercharging Service Capacity with Digital Labor
Discover how Agentforce boosts government service capacity by deploying AI-powered agents that streamline operations, drive efficiency, and free up time for high-value work while delivering productivity and cost savings.
2:40PM - 3:00PM ET
Breaking Down Silos for Smarter Decisions
Discover how Data Cloud unifies siloed information from any source, transforming fragmented data into actionable insights that empower better constituent service and informed decision-making.
3:00PM - 3:10PM ET
Luminary Session
3:10PM - 3:30PM ET
Building Trust Through Personalized Engagement
Explore how Marketing Cloud empowers government agencies to foster trusted relationships with constituents through personalized, relevant communication across every step of the outreach lifecycle.
3:30PM - 3:50PM ET
Networking Break & Refreshments
3:50PM - 4:10PM ET
Actionable Insights for Data-Driven Decisions
Discover how Tableau Next delivers personalized, actionable insights where they’re needed most, helping government teams make faster, data-driven decisions.
4:10PM - 4:30PM ET
Accelerate Government Transformation with Public Sector Solutions
Learn how Salesforce for Government helps agencies deliver intelligent service, modernize operations, and make smarter decisions on a secure, low-code platform that accelerates mission success.
4:30PM - 4:50PM ET
Scaling Personalized Experiences
See how Digital Engagement helps government agencies scale consistent, personalized experiences across digital channels, ensuring regulatory compliance while meeting constituents where they are.
4:50PM - 5:00PM ET
Closing Remarks & Call to Action
Take the first step toward building your own AI agent and join us at Dreamforce for more hands-on learning and collaboration.
5:00PM - 7:00PM ET
Networking Reception
Connect with government attendees, Salesforce experts, and industry leaders to celebrate the day’s insights and build new partnerships. Enjoy refreshments, delicious food, and a special live performance by White Ford Bronco.
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